NEW Service Update – ‘Soft One Time Passwords’ (OTP)

The latest service enhancement for LGfL / TRUSTnet schools is the addition of ‘Soft OTP’ functionality for USO users who wish for all the added-security afforded by second factor authentication, but do not wish to have to carry around a physical OTP tag. Soft OTP is now freely available for any member of staff in LGfL / TRUSTnet schools.

Why Second Factor Authentication?

The use of OTP protection for services and resources provides an additional layer of security, and reflects the importance of good data handling and security practices. By enforcing OTP authentication, users gain increased awareness of the sensitivity of certain information they handle, and the responsibility they have for keeping that information safe.

What is Soft OTP?

This new service enhancement allows users to obtain a one-time password via an app on their smartphone, instead of using a small key-sized device. Many authentication apps, including those of Google, Microsoft and Apple are supported and, where free to download from the Apple Store or Google Play Store, mean there is no cost implication for users in LGfL / TRUSTnet schools. The passcode will last for 30 seconds before being updated and replaced with another. A further update, coming in the next release, will see this functionality included in the ParentComms:Mobile app.

What about my OTP Tag?

If you’d prefer to keep using your current OTP device this is, and will continue to be an option. The tags are still available and come with a 12 month warranty, lifetime support and are maintenance free. The physical tags are still available for purchase from the Atomwide Shop.

How to get set up?

If you’d like to get started using Soft OTP please visit the support site, and read the new user guide detailing the set up process. If you have any queries please don’t hesitate to get in touch.

Best wishes

The Team at Atomwide

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