Exclusive new offer on Hitachi Interactive Flat Panels

All your AV Needs Under One Roof

We’re proud to work with all the leading AV brands so we know that there’s a lot of choice out there. As part of our on-going to commitment to pass on as many savings to schools as we can, and to ensure they are equipped with the best tech, we are very happy to be able to offer this exclusive opportunity on state-of-the-art Hitachi touch screens.

We can now offer brand new 65″ Hitachi touch screens with 6-8 point touch and anti-glare glass along with the following great savings:

  • 5 years warranty
  • Free standard flat wall mount bracket
  • Full installation with 2 meter input plate (HDMI/VGA/USB/Audio)
  • 5 years installation warranty and help-desk support

All this for just £1,515+VAT per screen. Click here to enquire.

To qualify for the offer you must order at least 5 screens, and the order must be placed before Thursday 30th November 2017. Offer subject to site survey.

For all orders placed on this offer before the expiration date, your school will also be entered into a free prize draw to win a Yuneec Breeze Drone worth £350!!

If you’re interested in this opportunity, or would like to speak about your school’s specific AV requirements please get in touch. For all the info see our website or download our brochure.

Best wishes

The Team at Atomwide

We are officially ISO 27001 Certified

Following an audit by UKAS Accredited Auditors, the British Assessment Bureau, Atomwide have been awarded official ISO27001 accreditation.

ISO 27001: Why do we need it?

Cybercrime has become headline news. Stories about data breaches that compromise global names multiply (think most recently with the NHS), and the Government is planning to tackle the issue by investing £1.9bn into cyber security. It may feel as though this is a new issue, but in truth Information Security has always been a risk. The change is that the threat has become ever more real:

– 8m people were victims of online fraud across England and Wales in 2015

– 44% of consumers worry about how their personal data is handled

– 60% of small businesses are victims of a cyber breach

– Cyber crime costs UK businesses £34bn a year

Risks will only intensify as organisations focus more investment in the digital world. More than ever, not only do organisations need to protect themselves, they must also ensure they protect the trust of their customers. With ISO 27001 accreditation we can now demonstrate that we actively do both.

ISO 27001: What is it?

ISO 27001 is the standard created by the International Organization for Standardization (ISO) which deals with Information Security Management. It’s a way of making sure that you’re managing information security risks effectively. ISO 27001 isn’t new. It can be traced back to the British Standard 7799, published in 1995. Originally written by the DTI, after several revisions ISO turned it into an internationally recognised standard.

The aim of the ISO 27001 standard is to help companies to establish and maintain an effective Information Security Management System (ISMS), using a continual improvement approach. The organisation will systematically examine any risks to information security and put in place policies & procedures to manage those risks. The intention is that an organisation should design, implement, maintain and continually improve a set of controls and measures to manage any threats to its information assets.

ISO 27001 is an ideal approach to deal with Information Security because its requirements cover a crucial element – management buy-in. ISO 27001 expects organisations to demonstrate that they link overall business objectives to security priorities. Moreover, the standard recognises the importance of communication; everyone in the organisation needs to understand their role in preventing Information Security threats and communication needs to be in a common language.

Information Security is not just the IT team’s responsibility, which is why ISO 27001 recognises the approach has to be led by the Board Room in order to develop a security-conscious culture.

In reality, most data breaches are nothing to do with new technology or advanced viruses, and everything to do with a lack of policy and education. Looking at data for UK companies:

– 60% of security events are the result of an inside attack

– 39% of IT staff can get unauthorised access to sensitive information

– 11% could take sensitive information with them if laid off tomorrow

– 42% of confidential data loss is through staff

ISO 27001: What are the benefits?

While news stories about data breaches focus on the world’s biggest companies, all organisations are equally vulnerable. Atomwide customers can remain reassured that when it comes to handling their data Atomwide are officially accredited as being up to the task. ISO 27001 is the gold standard accreditation in data management and demonstrates that we take security threats to our customer’s data seriously.

For more information or to discuss in more detail please get in touch.

Many thanks

The Team at Atomwide

www.atomwide.com | 01689 814700 | info@atomwide.com

 

Excellent news in helping with your school’s purchasing

We are delighted to have been awarded a Technology Services 2 Framework agreement by the Crown Commercial Service, the procurement arm of central government.

The agreement covers a broad range of services and Atomwide were successful in being awarded to supply in all lots including:

Lot 1 – Technology Strategy & Services Design

Lot 2 – Transition and Transformation

Lot 3 – Operational Services

a) End User Services

b) Operational Management Services

c) Technical Management

d) Application and Data Management

Lot 4 a) – Programmes and Large Projects

More information about the new Technology Services 2 Framework can be found here – http://ccs-agreements.cabinetoffice.gov.uk/contracts/rm3804

What does this mean for our customers?

The great news for both existing and potential customers is that they can now choose to ‘direct award’ for Atomwide services without having to go out and get further quotes saving time and procurement costs. The reward also demonstrates and recognises the value for money afforded by Atomwide services to their users.

To find out more about our services, now available on the Crown Commercial Service Technology Services 2 Framework, please visit our website or speak to a member of the team.

Many thanks

The Team at Atomwide

www.atomwide.com | 01689 814700 | info@atomwide.com

National Association of School Business Management (NASBM) Approved Partner

The level of complexity and autonomy in schools is ever increasing, matched with new levels of direct accountability. The NASBM aims to support and develop a fit-for-purpose professional workforce equipped to effectively manage diverse school operations.

The NASBM aims to be:

Impartial – apolitical, representing the breadth of views of our members and the wider profession

Authoritative – providing relevant and reliable information and insight

Collaborative – working with a range of stakeholders and partners to support and raise the profile of the profession

Sector led – drawing on the expertise of our members and the wider profession

Responsive – listening to and responding to the needs of our members

We are delighted to have become a NASBM Approved Partner for our ICT services and support and look forward to working in partnership with the NASBM to support both them and their members nationwide through the use of our designed-for-education technology.

Keep an eye on our events calendar to see where we will next be exhibiting alongside the NASBM to find out more about how we can help at school.

http://www.atomwide.com/events.html

To find out more about the NASBM please see their website.

https://www.nasbm.co.uk/

Many thanks

The Team at Atomwide

www.atomwide.com | 01689 814700 | info@atomwide.com

Exciting News and New Opportunities

On the 1st August 2017 AdEPT Telecom Plc, a London Stock Exchange listed company that provides telecom services to over 20,000 customers across the UK, purchased Atomwide.

AdEPT provide telecom services to county councils, town councils and Ministry of Justice probation services as well as universities and colleges. This means Atomwide can now offer more services and better value to both existing and new customers alike.

Ian Fishwick, Chief Executive of AdEPT, commented:

“We are delighted to have acquired such a high quality, well-run and profitable business with a strong management team and extremely pleased the highly experienced senior management team will remain to grow the business”

More details can be found out about AdEPT below:

http://www.adept-telecom.co.uk/

Email Filtering with MailProtect

As email is a common way to initiate cyber-attacks, it’s essential that all establishments have robust email filtering in place to keep their networks secure and their users safe. MailProtect is a powerful email filtering product that harnesses the power of multiple industry-leading scanning technologies to offer round-the-clock protection from email-borne viruses, malware, phishing attempts and other cyber-nasties, as well as filtering out general spam and unwanted bulk mail.

Each day, MailProtect scans over 2 million emails for harmful or unwanted content. By using multiple scanning engines in a coherent fashion, MailProtect is able to offer real-time protection on a global scale where users are protected from threats as soon as they are discovered, helping prevent the spread of ‘zero-hour’ attacks.

As well as providing safeguards against cyber-attacks, MailProtect also helps shield users from unwanted spam and bulk mail. Users can receive daily spam digest reports that inform them of any mail that’s been trapped in the filters and are able to ‘preview’ or ‘release’ depending on the threat.

Perhaps MailProtect’s greatest strength is in the scale of its deployment – hundreds of thousands of unique recipients (and growing) across the UK. When a new threat is discovered it can be categorised as such and immediately blocked across the MailProtect community of users.

While a strong email filtering platform is a good defence, it is only half the battle. User vigilance and understanding is also key, and an integral part of protection from not just email-borne threats, but all types of cyber-attack. Below are some top tips1 from our partners at Sophos to help you keep your guard up.

  1. Make sure you are running an up-to-date antivirus application and that it is enabled.
  2. Ensure your computer is up-to-date and fully patched. Not just your operating system, but your web browser and third party applications like Java too.
  3. A lot of malicious code is distributed via links in emails or social media messages, so don’t click on suspicious links or attachments in emails.
  4. Use web filtering to prevent you browsing to websites infected with malicious code.
  5. If you’re worried you aren’t secure, or think you may be infected, run a scan with a tool like the Sophos Free Virus Removal tool which will detect and remove any nasty code like Gameover.
  6. Keep regular backups of your important files and if you can, store them offline, where they can’t be affected in the event of an attack on your active files.

More information can be found in our MailProtect brochure.

Should you have any queries regarding MailProtect or any of our online safeguarding services please speak to one of our experts.

www.atomwide.com | 01689 814700 | info@atomwide.com

Staying secure against Gameover and CryptoLocker

1. https://news.sophos.com/en-us/2014/06/03/staying-secure-against-gameover-and-cryptolocker/

Making school-wide announcements in an emergency

An area sometimes overlooked when planning for a potential emergency at school is the making of school-wide announcements. Should the need arise for a school to communicate instructions with the entire school there needs to be a simple and effective solution in place.

Further to demand from some of our supported schools we have developed a couple of options for schools using the LGfL VoIP service to ensure that if a school needs to install or replace a communication system, we have something that will do the job.

1)      With an Atomwide supported VoIP telephony system, we’ve introduced a feature that allows a user to speak through the loudspeaker on each individual phone handset around the school to broadcast messages. An ideal choice for schools who are already using one of our VoIP systems, as it removes the need for any additional speakers. Importantly, announcements can be made from any phone, simply by dialling an extension and speaking into the handset meaning that in the event of an emergency, instructions can be laid out quickly and efficiently.

2)      Atomwide are now able to supply public announcement systems that link with selected VoIP telephony services. We’ll install a series of wall-mounted horn speakers throughout the building that you will be able to broadcast messages from using your VoIP handset, again by dialling an extension number. Though this solution does require the purchase of extra kit, the solution itself provides more widespread coverage and higher volume for both internal and external areas of the school.

To discuss either aforementioned provision or any of our school emergency or security solutions in more detail please don’t hesitate to get in touch.

www.atomwide.com | 01689 814700 | info@atomwide.com

Atomwide launches Audio Visual range

Due to an increased demand Atomwide are pleased to now provide a full range of Audio Visual equipment to our customers. As teaching and learning becomes more digital, having the right tech in the classroom and throughout the school is key when using resources that are often hosted online and encourage user interaction. Although something that we have provided for many years we have now officially partnered with a variety of leading AV hardware providers to fulfill the ever increasing demand for quality, affordable and supported AV products and services for our schools. With some older technologies such as interactive whiteboards and data projectors being replaced by more future-proof technology such as interactive flat panels it is very exciting to be working with schools on these refresh projects and seeing first-hand how other services we provide are being used to aid teaching and learning in the classroom.

 

Atomwide can now provide:

Interactive Flat Panel Displays
Digital Projectors
Sign-in Systems
Digital Signage
Projector Bulbs
Cabling and Accessories
Full Installation and Support
And more…

 

“From first contact with sales, to survey of our existing infrastructure and to the advice and support process to the implementation, the whole project was carried out smoothly, professionally and with great customer service. It was a joy to deal with all involved in this process, and the post installation support has been exemplar.” Network Manager, Westminster School

 

Installation, Support and Training

As with all Atomwide products our AV service is underpinned by our professional and accredited installation service and industry-leading support giving our customers peace of mind that we are there not only when hardware gets installed but also further down the line should there ever be any problems. We understand that the best tech can only be used to its full potential by those who understand how to use it which is why we also offer training and accessible resources to help ensure our customers are making the most of their investment and both teachers and pupils receive the best in teaching and learning outcomes.

 

For more information please visit our website at http://www.atomwide.com and if you have any AV needs don’t hesitate to get in touch with the Atomwide team on 01689 814700 or sales@atomwide.com

Proven School Web Filtering

Safer Internet Day – Tuesday 7th February 2017

The approach of Safer Internet Day 2017 offers a timely opportunity for us to extol the virtues of WebScreenTM2.0, our flagship internet filtering service deployed in thousands of schools across the UK. WebScreenTM2.0 was designed, developed, created and thereafter supported here at Atomwide specifically to address and fulfil the internet filtering requirements of UK schools. A mandate it fulfils to this day.

Today, WebScreenTM2.0 helps ensure that a growing number of over 2 million pupils nationwide are able to use the internet safely and appropriately as part of their learning.

As you would expect, WebScreenTM2.0 fulfils the requirements of last year’s Keeping Children Safe in Education (KCSIE) 2016 revised statutory guidance, and the related UK Safer Internet Centre (UKSIC) guidance on the topics of filtering in schools.

You like us, have probably heard many people ‘quoting’ a requirement and saying what must be done, or that certain actions are now ‘mandatory when sometimes this is not the case. These views could politely be referred to as sales misinterpretation, but often can result in schools spending much-needed, scarce cash.

Currently, our recommendation to schools is to look at the UK Safer Internet Centre’s website, where there is guidance on Prevent, and on the latest update to Keeping Children Safe in Education, plus several helpful documents for schools to use to interpret the recent guidance, particularly around filtering and monitoring, and how to judge what is appropriate for their requirements.

For more information concerning WebScreenTM2.0 please get in touch using the contact details below or click here.

Wishing everyone a very happy Safer Internet Day next week.

Kind regards,

The Team at Atomwide

BETT Awards 2017 – Service and Support

Considered by many as the most esteemed accolade in the industry, winners of BETT Awards are seen to have excelled in ICT provision and support for nurseries, schools, colleges and special schools alike with a clear focus on what works in the classroom.

After almost 30 years supporting schools, Atomwide are going to enter to win one, in the category of best Service and Support, and have made a video to support our entry which you can watch here – https://youtu.be/g-zPKZUiEFk

We hope you like it, and would like to take this opportunity to thank all of our schools for their ongoing support which has made entering for this award possible.

Many thanks

The Team at Atomwide

myDrive editor – New to myUSO!

Edit your documents directly in myUSO, using Microsoft Office Online

Those who are using myDrive to securely store and share their files are now able to create and edit Microsoft Office documents easily and conveniently online.

  • Save time by removing the need to download documents, amend them and re-upload
  • Amend documents and save them in real time keeping your work up-to-date
  • Create MS Word, Excel and PowerPoint documents straight from myUSO
  • Collaborate on shared documents in real time
  • Always work off the latest version of a shared document
  • All files are resiliently backed-up preventing the loss of work
  • Make your changes safely, from within the securely authenticated myUSO platform

What’s more, as myUSO is an included service for LGfL and TRUSTnet connected schools, the new myDrive editor feature comes at no extra charge.

If you haven’t been doing so already, the best way to enjoy the benefits of myUSO is to log in and get started – my.uso.im

Should you have any queries please see the User Guide by clicking on the ‘?’ in the top bar or call the Atomwide Help Desk on 020 82 55 55 55.

Remember to give us your feedback by clicking on the ‘provide feedback’ button on the top bar.

Many thanks,

The Team at Atomwide

A School-Focused CCTV Solution

Has your school grown in size and now your cameras don’t cover as much as they need to? Is it difficult to monitor and retrieve footage? Are the quotes you are receiving unrealistic for a school’s budget?

Atomwide have updated their CCTV offer, meaning you can help protect your school with a future-proofed, state-of-the-art CCTV system that won’t break the bank.

The system comes with a Network Video Recorder that supports up to 32 cameras, if this isn’t enough, more can be arranged. What’s more, LGfL VoIP or WiFi service subscribers may be able to use their existing switching allowing for a further cost saving.

There are a wide range of cameras from which to choose. Infra-red for night-time viewing is available, along with full pan, tilt and zoom options.

Once you have all your equipment your new CCTV system can be installed by Atomwide and is thereafter supported by our UK-based help desk. With remote status monitoring however, often we will have been able to fix the problem before you are aware of it.

All of this can be delivered incredibly cost effectively…

“We have had Atomwide’s CCTV since 2013 and cannot fault it. The first attraction was the cost which was considerably lower than alternatives. Functions such as saving a bit of footage or creating a photo are simple, and adding cameras to the system has been easily undertaken. Being able to see the pictures on a mobile phone can be very useful, and the very few technical problems we have encountered have all been fixed remotely and quickly. We are very happy to recommend Atomwide.” School Business Manager, Westminster. 

To join the community of schools benefiting from the Atomwide CCTV service please get in touch using our contact details below. Alternatively, for more information please see our website or download our brochure.

Many thanks

The Team at Atomwide

01689 814700 | info@atomwide.comsecurity.atomwide.com

Changes to the support line greeting

When calling the LGfL Service Desk, supported by Atomwide, on 0208 255 55 55 (option 3) you will now be presented with a selection of options which will direct you to a specialist member of the Support Team.

This has been designed to reduce waiting time and provide more effective support more readily over the wide range of products and services that are now covered.

It will also allow for non-Nominated Contacts to call the Service Desk in order to seek advice on a variety of subjects without the need for a Nominated Contact’s involvement. Some cases, however, may still need to be referred to the school’s Nominated Contact where administrative changes are being requested.

The three options you will be presented with are:

Option 1 – For queries on any services supported by Atomwide that are part of your LGfL or TRUSTnet connection. Please be aware only Nominated Contacts will be able to use this option.

Option 2 – For The Atomwide SIMS Support Service. Please note this is not an LGfL or TRUSTnet included service.

Further information can be found here: http://atomwide.com/Summary_page/Services/sims_support.html

Option 3 – Covering value-added services that may have been purchased by your school from LGfL / Atomwide. This option can be used by both Nominated Contacts and Non-Nominated Contacts.

The services covered by option 3 are:

AutoText – http://text.atomwide.com/key_features.html

Digital Signage – https://signage.atomwide.com/home/why_digital_signage.html

Local On-site Technician Support – https://tech.atomwide.com/about_us.html

Managed WiFi – http://atomwide.com/Summary_page/Services/wireless.html

ParentComms | Pay+ – http://cashless.atomwide.com/key_benefits.html

School Security | CCTV – http://security.atomwide.com/help_secure_your_school.html

VoIP Telephony – https://voip.lgfl.org.uk/key_features.html

We hope you find the changes useful and welcome your feedback!

To be kept up-to-date and informed of any future announcements of this nature, we recommend that you download the ParentComms:Mobile app.

http://www.atomwide.com/mobile/staff_info.html

 

Many Thanks,

The Atomwide Support Team

Advice for schools on managing staff and pupil transfers and leavers over the Summer

As we approach the end of the school year it is important to make sure that staff members or pupils who are either transitioning between schools or moving on from them are not disadvantaged over the Summer holiday period by unnecessarily losing access to USO-enabled services.

Staff members and pupils transitioning between establishments, for example, may lose access to email accounts or digital teaching and learning resources, and importantly, year 13 pupils who are leaving their secondary school may wish to keep their USO-linked mail addresses longer, having used them as a means to be contacted by UCAS for Higher Education application purposes.

To ensure the smoothest of transitions in any of the aforementioned scenarios, please draw your school’s Nominated Contacts’ attention to the support site where advice on how to best to proceed has been given.

LGfL Schools

Support.lgfl.net

TRUSTnet Schools

Support.trustnet.pro

 

Many thanks

The Atomwide Support Team

Enhancements to Support Site Pages within the “Service Desk” Tab

During the school Easter holidays, we have rolled-out various enhancements to the “Raise an issue” and “View issues” pages within the “Service Desk” tab of the USO support site.

Service Desk | Raise an issue – Triage Questions

Depending on the topic selected, Nominated Contacts may now be presented with specific triage questions when raising a case. The purpose of these questions is to gather all pertinent information while the case is being raised.

Currently, you will only notice this change when selecting topic “Sophos”, “GridStore support (NOT sales)”, or “Internet access”.

Answering questions displayed on the triage screen is not compulsory – free-form text can still be entered instead of/as well during the final step. However, we would appreciate answers to the requested information so that the case can be handled more efficiently, and therefore resolved more quickly.

Service Desk | Raise an issue/ View issues – Affected Establishments

To better serve the increasing number of schools forming Multi-Academy Trusts (which often cross Local Authority boundaries) and similar growth in the number of support companies looking after schools spread across many boroughs, major changes to the structure of USO have been under development. These changes mean that lists of schools can now be organised according to different types of Group rather than only by geographic area/Local Authority.

As a result of the Easter changes:

1. Schools can now be picked from relevant groups during the “Raise an issue” process.
2. The “Affecting LA” drop-down list on the “View issues” page has been replaced by “Affecting group”.
3. Users who have to pick an LA when logging into the support site will now be able to create/manage cases for any of their schools in any of their LAs by selecting the default/top option in the pick list.

Schools who are part of a Multi-Academy Trust which is not listed on the support site are welcome to have an appropriate Group created – just raise a case containing the name of the MAT, the DfE codes of the member schools, and the URL of an official public website which confirms this information.

We hope that these changes are beneficial to you. As always, do not hesitate to contact the Service Desk if you experience any problems.

To be kept up-to-date and informed of any future announcements of this nature, we recommend that you download the ParentComms:Mobile app.

http://www.atomwide.com/mobile/staff_info.html

Many thanks,

The Atomwide Support Team