In a change designed to assist establishments unable to use either USO-AutoUpdate or GroupCall to automate the management of staff and pupil USO user accounts, Atomwide has made changes to the bulk user request process. This is designed to improve data security, safe-guarding, and the accuracy of user data.
From today, newly-submitted bulk request spreadsheets must contain user details for the whole establishment (all staff entitled to a USO account, all students, or all entitled staff and students) with certain fields mandatory. It is anticipated that the fields in the spreadsheet will normally be populated with data derived from the establishment’s MIS, using its in-built export facilities.
Whole establishment spreadsheets uploaded via the support site will be put in the same automated queue for overnight processing that is used by the fully-automated MIS export systems. The results of the processing will then be made available on the User Accounts : Whole school bulk results page of the support site.
Wherever possible, USO-AutoUpdate software should be used instead of the manual process described above as AutoUpdate automatically exports user data from a establishment’s MIS, guaranteeing that USO account data is accurate and up-to-date.
Any questions about AutoUpdate or the all-school bulk update process should be raised via a support case. Full details regarding the installation of USO-AutoUpdate can be found in the Help section of the support site.